Frequently Asked Questions

1. What types of accounting problems can OctaKey Financial help with?

We help businesses solve a wide range of bookkeeping and accounting issues,
including unreconciled accounts, incorrect balances, messy or incomplete books,
QuickBooks problems, payroll issues, and financial records that have gotten off track. If something doesn’t look right, we can investigate the issue, identify what happened, and determine the best way to correct it.

2. Do you work with businesses that already have a CPA?

Absolutely. We regularly work alongside CPAs and other financial professionals. Our
role is to make sure the books are accurate, organized, and ready for the CPA to use for
tax preparation and financial reporting. We can also work directly with your CPA when
additional information or clarification is needed.

3. Can you clean up my existing QuickBooks file?

Yes. QuickBooks cleanup is one of the areas we specialize in. We can review your
accounts, identify discrepancies, correct errors, reconcile accounts, and help bring your financial records up to date. The goal isn't just to make the numbers look right—we want to understand why the problem occurred and help prevent it from happening again.

4. What if I don't know what's wrong with my books?

That's okay—that's where we can help. You don't need to diagnose the problem before
contacting us. If your numbers don't make sense, accounts aren't reconciling, or you
simply don't trust what you're seeing, we'll investigate and help determine what's going
on.

5. Do you provide ongoing bookkeeping services?

Our primary focus is on solving bookkeeping and accounting problems, cleanup, and providing specialized support. Depending on your situation, we may also provide ongoing services when they make sense for your business. Our goal is to provide the right solution—not sell you services you don't need.

6. Can you help with payroll transitions or payroll problems?

Yes. We can help businesses navigate payroll transitions, payroll system changes,
payroll cleanup, and related bookkeeping issues. We can help organize the process,
identify problems, and make sure your books properly reflect your payroll activity.

7. How do I get started?

Simply contact OctaKey Financial and tell us what's going on. You don't need to have
everything figured out before you reach out. We'll listen, ask the right questions, and
help determine what needs to be done and the best next step.

Schedule Your Free Consultation Today

OctaKey Financial, LLC provides unparalleled personalized virtual bookkeeping services to a broad range of clients. As your personal bookkeeper, OctaKey Financial is here to ensure that all of your businesses bookkeeping needs are completed with your best interests in mind.

I provide a high quality of service off-site which saves you money compared to an on-site professional. I am ready and able to serve as your virtual bookkeeper and guide you and your business along the path to everlasting success.

How can I help? Click the button below to learn more about all the services we can provide for your business. No long-term contracts required!